The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Foresttrek Cycle Centre will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 14 days after the confirmation.

Please return your purchase to the following address:
 

FORESTTREK CYCLE CENTRE
No.169 Jalan 16, Taman Perindustrian Ehsan Jaya,
52100 Kepong Wilayah Persekutuan Malaysia.

Please contact us at [email protected] or +603 6731 1293 if you have any questions or doubts.